Modem Setup Guides and Modem Settings

Generally Flip customers are able to authenticate successfully on to our network by simply factory resetting their modem. You can do this by pinning the modem in the tiny reset hole on the back of your modem. In some cases, you may find that your modem requires a manual setup. 

When to complete manual modem setup?

If the 'Internet' light on your modem is red or off, and the 'DSL' light is solid, you will need to go through this setup. We have provided our modem settings below and some of the common modem setup guides. 

Modem Setup Guides

ADSL

            

   Netcomm NF4V             FRITZ!box 7490             Netcomm NB604N             TP-Link 8961ND

VDSL

                

  Netcomm NF4V       Energy Imports VB204W     Spark Huawei HG630b        FRITZ!Box 7490

Flip Modem Settings

ADSL Modem Settings

Setting Configuration
Username FlipAccountNumber@flip.co.nz
Password Flip Internet Password
VPI 0
VCI 100
Encapsulation PPPoA or PPP over ATM
Multiplexing VCMUX

VDSL Modem Settings

Setting Configuration
Username FlipAccountNumber@flip.co.nz
Password Flip Internet Password
Protocol PPP over Ethernet (PPPoE)
VLAN ID 10
Priority 0

 

 

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