Why can't I make mobile or national calls?

To make a toll call (any call that is not covered by your calling pack and is chargeable on a per minute basis) you do require a credit balance on your account. If your account does not have an available credit, you will need to top up before you can make toll calls or enable your Flip IOU.

You can find our per minute calling rates here. If you make toll calls often, we recommend looking into our calling pack deals.

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