My Account

• My Account Overview
• Moving House: Move my Broadband
• Change Account Name or Ownership
• Check my Broadband Data Usage
• Cancel my account
• Accessing My Account

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Broadband

• My Internet is Not Working
• Modem Setup Guides and Modem Settings
• Safe Mode and Parental Control
• Setting up your Modem
• Internet is Slow and Speed Issues
• Browsing Support and Flip DNS

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Billing

• Paying my bill
• Understanding my bill
• First Payment Explained
• Overdue Accounts: Paying my account late

Frequently Asked Questions

• Whats happening to Flip?
• Email Services and Settings
• How do I call Flip from overseas?
• Do you use the DIA’s Digital Child Exploitation Filter?
• How can I make my number private?
• How can I resolve a dispute with Flip?

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