I can't receive incoming calls?

If you are having issues receiving calls, the first thing you should do is try a different phone and also try it in a different jack-point in the house.

If you find that the phone doesn't work in a different jack-point or if no other phone works, submit an online request or give us a call advising us that you are unable to receive calls, and we will go through some troubleshooting steps with you and if need be send out a technician.

Remember though, there may be a fee involved if the fault is found to be with your equipment or wiring in the house.

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