I have no dial tone on my phone

The first thing you should do is try a different phone and also try it in different jack points throughout your house.

If this doesn't work contact us by emailing support@flip.co.nz and we'll help troubleshoot the issue further.

There may be a fee involved if the fault is found to be with your equipment or wiring in the house so it's really important you check all the jack points in your house first.

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