I didn't receive my bill this month.

The first thing to do is to check the email address that is listed on My Account as all correspondence is sent to that address.

If that's correct then make sure you check your spam/junk folder, you may need to adjust the settings in your email account to ensure emails sent from Flip are listed as "safe". 

If the email address on My Account is incorrect, you can simply update it by going to the Update Details page.

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