In most cases you should be able to connect to the internet for the first time by simply resetting your modem/router. But sometimes it may not work, so if you have a Billion Modem, follow these steps and you should be up and running:
Type in 192.168.1.254 in your browser address bar.
Enter default username and password for the modem
Fill in the below form with the following information
Username: This will be your Flip account number with @flip.co.nz after it e.g firstname.lastname@example.org
Password: This is the password you chose at the time of sign up.
You are all ready to start browsing the internet.
If you have any problems or still can't connect to the internet, just give our customer support team a call 7 days a week from 10am to 7pm.