Netcomm: Changing Wireless Channel


Netcomm: Changing wireless channel


Each modem in your neighborhood has their own respective WiFi channel. Hence, if all modems in one area will be on the same channel then it will cause network traffic that will result into slow WiFi connection and WiFi dropouts. Changing the Wireless channel of the modem will help resolve the issue stated.


To start the process you will need to have a computer connected to the modem using an Ethernet cable as shown below





Next, open your browser (Internet Explorer, Google Chrome, Mozilla Firefox or Safari) and type in the address bar or then press “enter” on your keyboard.




A box will ask you to log in with Username and Password. Use the details below


Username: admin

Password:  admin


Once logged in follow the steps below on how to change the WiFi channel of the modem.


1. Click" Wireless"

2. Then "Advanced"

3. Choose a "channel"

4. Hit "Apply/Save" 



Note: If one channel does not work, then do the same process and select a different channel

Have more questions? Submit a request


Powered by Zendesk