How Do I Cancel My Services?

If you wish to cancel your services please call us on 0800 608 325 between 10am and 7pm OR email us on email

If there's anything we can do to keep you with Flip please e-mail us today.


We'd really like to know why you're cancelling your services. Once you've selected this we will ask you for your cancellation date.

You are able to stop the cancellation up to 2 days before your selected cancellation date.


Note: As Flip is pre-paid, we do not provide credits for unused days of service. If you schedule to cancel your services on or after your billing date, you will be charged for another month.


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